Toonly Support Desk
Enter your search term here...
New support ticket
Check ticket status
Working with Toonly
Are there any shortcuts that I can use?
Do you have a list of available images or characters?
Do you have template videos we can use?
Do you offer the option to Pan and Zoom?
Can I apply two animations at the same time?
See all 53 articles
I Am Receiving an Error Message Opening Toonly
I Am Trying to Upload/Download and the Spinning Icon Is Not Going Away
Why can't I record a voiceover on my MAC computer?
Accounts and Logins
Can I Change My Toonly Account Password?
I Can't Access My Account/Forgot My Login Credentials
I Did Not Receive My Login Credentials
How Can I Change My Display Name and Picture?
How can I verify if I have a Standard or Enterprise license?
Can I customize a character in Toonly?
Do You Have a Free Trial for Toonly?
Downloading and Installing Toonly
Facebook blocked a video that I uploaded, what do I do?
How can I submit a feature request?
See all 10 articles
I Have a Question About My Toonly Affiliate Account
I Want to Join the Toonly Affiliate Program!
Billing and Cancellation
Can I pause my subscription?
Can I pay using a Debit Card?
How can I check to see if I have the Standard or Enterprise license?
How Can I Get an Invoice for My Purchase?
See all 11 articles