Toonly Support Desk

Working with Toonly 57

• How can I add animation to my characters?
• How do I make a character move across the canvas/scene?
• Can I download Toonly on multiple computers?
• How Do I Customize Audio Within a Project?
• How can I upload my own background image?

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Troubleshooting 2

• I Am Trying to Upload/Download and the Spinning Icon Is Not Going Away
• I Am Receiving an Error Message Opening Toonly

Accounts and Logins 5

• I Can't Access My Account/Forgot My Login Credentials
• I Did Not Receive My Login Credentials
• Can I Change My Toonly Account Password?
• How can I verify if I have a Standard or Enterprise license?
• How Can I Change My Display Name and Picture?

General Information 12

• Downloading and Installing Toonly
• Do You Have a Free Trial for Toonly?
• Is there a one-time fee offer for Toonly?
• Can I customize a character in Toonly?
• What is Toonly’s Image Policy?

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Affiliates 2

• I Want to Join the Toonly Affiliate Program!
• I Have a Question About My Toonly Affiliate Account

Billing and Cancellation 11

• Cancellation
• Plans & Upgrades
• How Can I Get an Invoice for My Purchase?
• What is the difference between the one-time fee offer and the monthly/annual subscription?
• Can I pause my subscription?

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