Toonly Support Portal

General Information 6

• Do You Have a Free Trial for Toonly?
• Downloading and Installing Toonly
• What Is the Toonly Image Use Policy?
• I Submitted a Support Ticket, When Will I Receive a Reply?
• How can I submit a feature request?

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Working with Toonly 26

• How do I add a background to my project?
• How do I add characters to my project?
• How Do I Customize Audio Within a Project?
• How do I add objects to my project?
• How do I add text to my project?

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Accounts and Logins 4

• I Did Not Receive My Login Credentials
• Can I Change My Toonly Account Password?
• I Can't Access My Account/Forgot My Login Credentials
• How Can I Change My Display Name and Picture?

Billing and Cancellation 7

• How Can I Get an Invoice for My Purchase?
• Plans & Upgrades
• Cancellation
• I Did Not Receive a Receipt/Payment Confirmation for My Purchase
• I am Trying to Purchase Toonly but the Payment Failed!

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Troubleshooting 2

• I Am Trying to Upload/Download and the Spinning Icon Is Not Going Away
• I Am Receiving an Error Message Opening Toonly