Toonly Support Desk

Working with Toonly 53

• Are there any shortcuts that I can use?
• Do you have a list of available images or characters?
• Do you have template videos we can use?
• Do you offer the option to Pan and Zoom?
• Can I apply two animations at the same time?

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Troubleshooting 3

• I Am Receiving an Error Message Opening Toonly
• I Am Trying to Upload/Download and the Spinning Icon Is Not Going Away
• Why can't I record a voiceover on my MAC computer?

Accounts and Logins 5

• Can I Change My Toonly Account Password?
• I Can't Access My Account/Forgot My Login Credentials
• I Did Not Receive My Login Credentials
• How Can I Change My Display Name and Picture?
• How can I verify if I have a Standard or Enterprise license?

General Information 10

• Can I customize a character in Toonly?
• Do You Have a Free Trial for Toonly?
• Downloading and Installing Toonly
• Facebook blocked a video that I uploaded, what do I do?
• How can I submit a feature request?

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Affiliates 2

• I Have a Question About My Toonly Affiliate Account
• I Want to Join the Toonly Affiliate Program!

Billing and Cancellation 11

• Cancellation
• Can I pause my subscription?
• Can I pay using a Debit Card?
• How can I check to see if I have the Standard or Enterprise license?
• How Can I Get an Invoice for My Purchase?

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