If you do decide that Toonly is not for you and want to cancel your account, please email our support team for assistance.
We will take care of your request promptly, our team will reply with a cancellation confirmation to ensure the process is complete and your account will be closed at the end of your billing period.
Please Note: If you do not initiate a cancellation before your billing period ends, the system is set up to rebill automatically to avoid any service interruption, as per our Terms of Service.
We offer a 30 day refund period because we believe in our product and do feel that this is a reasonable amount of time for anyone to determine if it is a good fit.
We also provide training and support to help with any questions or issues so you are able to make the most of your Toonly membership.
Based on that, we do not offer refunds after the 30 day refund period has passed.