Please follow below steps when you experience issues recording voiceover on a Mac computer:
- Close Toonly if it is still up and running.
- Go to System Preferences > Security & Privacy.
- On the Privacy Tab, select Microphone.
You should be able to see Toonly on the list of apps. Please make sure the box is ticked beside it.
- Click Accessibility to see if Toonly is on the list. If not, add it manually by clicking the + sign.
- Restart computer and open Toonly again.